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What You Need to Know Before You Play

Access to ad71 depends on your local law and eligible regions in Bangladesh — we keep these terms clear so you know exactly where you stand.

Jurisdiction-dependent accessbKash, Nagad, Rocket wallet termsAccount eligibility conditionsData and privacy rightsPolicy contact available
ad71 What You Need to Know Before You Play
ACCOUNT AND DATA HANDLING

How We Protect Your Account and Data

Account security and data handling sit at the core of how we run ad71. We collect only what is needed to operate your account and process payments via bKash, Nagad, and Rocket. Your data is not sold to third parties, and retention periods follow the requirements of applicable law. You have the right to request a copy of the data we hold, ask for corrections, or request deletion where the law and our operational obligations allow it.

Data Retention

We keep account and transaction records for the period required under applicable law. After that period, data is deleted or anonymised. Submit a data request through the Help Centre.

Cookie Policy

Cookies on ad71 support login sessions, wallet pre-fill for bKash and Nagad, and site performance. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login is protected by an OTP sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security settings page.

Requesting Changes

To update registered wallet details — bKash, Nagad, or Rocket — raise a verified request via live chat or email. Changes require identity confirmation before they take effect.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, need to dispute a wallet transaction, or want to request account data, our support team handles legal queries separately from general help tickets. Raise a legal or policy matter through any of the channels below and mark it clearly so it reaches the right team quickly.

Live Chat Start a chat session from the account dashboard. Mark your message as a legal or policy query so it routes to the correct team without delay.
Email Support Send your legal query to our support email address found in the account settings page. Include your registered bKash, Nagad, or Rocket number for faster verification.
Account Help Centre The Help Centre inside your account holds copies of current policy documents, wallet terms, and a form to submit formal data or account requests.

Common Legal and Policy Questions

These are the questions we hear most often about account rights, wallet rules, and how our terms work in practice for Bangladesh. If your question is not here, contact support directly and reference your registered wallet number.

Access depends on your local law and eligible regions. Check whether online casino activity is permitted in your location before creating an account — we cannot confirm legality for every area.

No. The bKash, Nagad, or Rocket number linked to your account must be registered in your own name. Third-party wallets will trigger a verification hold and may result in account suspension.

Submit a data request through the Help Centre inside your account, or contact us by email. Include your registered wallet number so we can verify your identity before releasing any records.

We publish a notice with the effective date. Continuing to use ad71 after that date means you accept the revised terms. If you disagree, close your account before the new terms take effect.

Retention periods follow applicable legal requirements. Once those periods expire, records are deleted or anonymised. You can request details on your specific retention period via the Help Centre.

Raise a dispute through live chat or email, marking it clearly as a legal or payment matter. Include your Rocket, bKash, or Nagad transaction reference so the team can locate the record quickly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.