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Terms That Cover Your ad71 Account

Every deposit, withdrawal and game session on ad71 runs under one agreement, and this page shows you exactly where each rule sits.

Account and wallet rulesDeposit and withdrawal clausesLive casino and slots conductClosing your account
ad71 Terms That Cover Your ad71 Account
SECURITY AND RECORDS

How We Keep Your Account Records Safe

Anything you hand us — your name, mobile number, wallet ID and deposit history — is used to run the account, clear withdrawals and keep the records our payment partners ask for. Session logs stay for the period auditors require, then we clear them. Logins run on a one-time code sent to your mobile, and you can end an active session from account settings if a handset goes missing. Cookies hold your language choice and keep you signed in between pages. Want a copy of your data or a correction? Ask support.

Data we collect

Your name, mobile number, wallet ID and deposit history are used to run the account, clear withdrawals and keep the records our payment partners ask for.

Cookies on this page

Cookies remember your language choice and keep you signed in as you move between pages. Clear them in your browser and the next visit starts signed out.

Login and session safety

Your login runs on a one-time code sent to your mobile. If a handset goes missing, open account settings and end the active session from there.

Retention and corrections

Session logs stay for the period our payment partners and auditors require, then we clear them. Ask support for a copy of your data or a correction.

TERMS SUPPORT DESK

Ask Us About a Term Before You Agree

Read a clause and still unsure how it lands on your account? Ask before you deposit rather than after. Our Bangladesh support team handles term questions through in-account chat, email and the help form on the contact page, and they can point you to the exact line that covers your case. Keep your registered mobile number to hand — it lets the team pull your wallet and session record in one step, so the reply names your situation instead of restating the clause.

Team online

In-account chat

Open your account wallet, tap the chat icon and choose the terms topic. Have your registered mobile number ready so we can pull the right record.

Email the team

Write to the address listed on our contact page with your account mobile number and the clause you are asking about. We answer in writing so you keep a record.

Account help form

Not signed in? Use the help form on the contact page and set terms and conditions as the subject so the request reaches the right desk.

Questions About Our Terms

Most term questions we get are about money movement, not wording: why a wallet name has to match, what happens to a deposit that arrives from someone else's number, and how a closed account gets paid out. The answers below cover those, plus what changes when we revise this page. If yours is not here, in-account chat is quicker than email because we can see the wallet record while we reply.

Yes. The agreement starts when your account wallet goes live and covers every deposit, withdrawal and game session until you close the account or we end it.

Close the account from settings once any open withdrawal has cleared. Whatever remains in your wallet goes back to your bKash, Nagad or Rocket number after the usual name check.

Wallet name matching is part of the terms. A deposit sent from another person's bKash, Nagad or Rocket account can be held or returned, and we may ask you to confirm the account holder.

We post the revised text on this page and flag it inside your account before the new version applies. Clause headings stay the same so you can see what actually moved.

Where your local law or a wallet provider's rules conflict with these terms, those rules take priority. Access itself depends on your local law and the eligible regions we serve.

Send the round ID and the game name through in-account chat — Baccarat Circle and Crash Velocity both carry one. We pull the round record and check it against the provider's log.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.